Privacy Policy

Last updated: 27 March 2026

This Privacy Policy explains how Achieve CTC Academy, operated by Achieve CTC (“we”, “us” or “our”), collects, uses, stores and shares personal data when you visit our school, purchase a product, join our email list, book a discovery call, or otherwise interact with us through Achieve CTC Academy.

This Privacy Policy applies to our academy pages, courses, coaching offers, enquiry forms, discovery calls and related communications. It should be read alongside any relevant platform terms and policies provided by Teachable and any other third-party providers we use.

1.Who we are

Achieve CTC Academy is operated by:

Achieve CTC
4042 Hafrsfjord
Norway
Email: info@achievectc.com

For the purposes of applicable data protection law, we are the data controller for the personal data described in this Privacy Policy, except where another provider acts as controller for its own processing.

2.The personal data we collect

We may collect and process the following categories of personal data:

Identity and contact data, such as your name, email address, billing address, company name, job title and telephone number.

Account and profile data, such as your login details, course enrolment information and preferences.

Transaction data, such as details of the products or services you purchase, payment status, invoices and order history. Payment card details are typically processed by our payment providers and are not stored by us directly unless explicitly stated.

Learning and engagement data, such as course progress, quiz responses, downloads, reflection submissions, attendance, and interactions with course materials or related content.

Communication data, such as emails, support requests, discovery call enquiries, coaching enquiries and other messages you send to us.

Marketing data, such as your preferences for receiving updates, newsletters and promotional communications.

Technical and usage data, such as IP address, browser type, device information, approximate location, referral source, pages visited and other analytics or cookie-based data collected through our website or academy platform.

3.How we collect your personal data

We collect personal data directly from you when you: create an account; purchase a course, coaching offer or other product; join our email list; book a discovery call or submit an enquiry; complete forms, surveys, quizzes or workbook activities; contact us by email or through the platform.

We may also receive personal data from third-party service providers that help us run the academy, such as Teachable, payment processors, email marketing providers, analytics providers and scheduling tools.

4.How we use your personal data

We use your personal data to: provide access to our courses, coaching, discovery calls and other services; process payments, manage purchases and maintain records; communicate with you about your account, bookings, orders or support requests; deliver course content, coaching support and related resources; improve our programmes, user experience and customer support; send service messages and important updates; send marketing emails, newsletters and promotional communications where permitted by law; analyse usage trends, improve our academy and understand how people engage with our content;
protect our business, users and platform against fraud, misuse or unauthorised access; comply with legal, regulatory, tax and accounting obligations.

5.Our lawful bases for processing

Depending on the situation, we rely on one or more of the following lawful bases:

Contract
Where processing is necessary to provide the products or services you have requested, including course access, coaching, bookings and customer support.

Legitimate interests
Where processing is necessary for our legitimate interests, such as improving our services, managing enquiries, maintaining records, preventing misuse, and operating our academy effectively, provided those interests are not overridden by your rights and interests.

Consent
Where we ask for your consent, for example in relation to certain marketing communications or optional cookies where required.

Legal obligation
Where we need to process your personal data to comply with legal or regulatory obligations, including accounting, tax and record-keeping requirements.

6.Marketing communications

If you subscribe to our email list or otherwise opt in to receive updates, we may send you emails about Achieve CTC Academy, our programmes, services, resources and occasional offers.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at info@achievectc.com.

If you purchase from us, we may also send you service-related communications that are necessary to provide your purchase or manage your account.

7.Sharing your personal data

We do not sell your personal data.

We may share your personal data with trusted third parties where necessary to operate our academy and deliver our services, including:

Teachable, as our course and school platform provider; payment processors, such as Stripe or ayPal, to handle payments; email marketing providers, to manage newsletters and communications; analytics and website tools, to help us understand usage and improve the academy; scheduling or meeting tools, for discovery calls or coaching sessions; professional advisers, such as accountants, insurers or legal advisers; regulators, authorities or other third parties where required by law.

These providers may process personal data on our behalf as processors, or in some cases act as independent controllers for their own services. Teachable also provides its own platform-level privacy information and data protection commitments. (Teachable Help Center)

8.International transfers

Some of our service providers may process personal data outside the UK or EEA. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place, such as contractual protections or reliance on recognised transfer mechanisms, so that your personal data remains protected.

9.Data retention

We keep personal data only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes and enforce our agreements.

Where we do not have a fixed retention period, we consider the nature of the data, the purpose for which it was collected, the sensitivity of the data, and any legal or operational requirements.

If you would like more detail about our retention approach, you can contact us at info@achievectc.com.

10.Your rights

Depending on your location and the applicable law, you may have the right to: request access to the personal data we hold about you; request correction of inaccurate or incomplete personal data; request deletion of your personal data; request restriction of processing;
object to certain types of processing; request transfer of your data to you or another provider, where applicable; withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at info@achievectc.com.

If you are unhappy with how we handle your personal data, you may also have the right to complain to your local supervisory authority. If you are based in the UK, this is the Information Commissioner’s Office. ICO guidance states that privacy notices should explain individuals’ rights and how they can complain.

11.Cookies and analytics

We and our service providers may use cookies and similar technologies to operate the academy, remember preferences, analyse traffic and improve user experience.

Some cookies are necessary for the site to function. Others, such as analytics or marketing cookies, may be optional depending on how your site is configured and the laws that apply.

You can usually manage cookies through your browser settings and, where available, through cookie controls on the site.

12.Security

We take reasonable technical and organisational measures to help protect personal data against unauthorised access, loss, misuse or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

We also rely on third-party providers, including Teachable, to support the security and operation of our academy. Teachable states that its platform includes audited security controls and GDPR-aligned practices. (Teachable Help Center)

13.Third-party links

Our academy may contain links to third-party websites, services or content. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing personal data.

14.Children

Our services are intended for adults and professional users. We do not knowingly collect personal data from children without appropriate authorisation. If you believe a child has provided us with personal data unlawfully, please contact us so we can review and address the issue.

15.Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or data practices. We encourage you to review this page periodically. Where appropriate, we will take reasonable steps to notify you of significant changes.

16.Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Achieve CTC
Email: info@achievectc.com
Address: 4042 Hafrsfjord, Norway